Clear answers. No clutter.
If something is venue-specific, we confirm details during placement review.
Does it cost the venue to host a SmartPod?
No upfront cost to host.
SmartPod owns, installs, and services the equipment.
What does SmartPod USA manage?
We handle installation coordination, stocking, maintenance, monitoring, and ongoing optimization.
What does the location need to provide?
Typically a suitable footprint, standard power access, and a clear servicing path. Final requirements are reviewed before installation.
How do you decide what products to stock?
Product mix is tailored to venue type, traffic patterns, and preferences. Inventory is adjusted over time based on demand.
Can locations request specific items?
Yes. We welcome feedback and item requests, subject to availability and performance.
Do you handle maintenance and technical support?
Yes. All maintenance, service, and technical support are handled by SmartPod USA.
What size equipment do you install?
We deploy multiple unit sizes depending on space, traffic, and power. Final unit selection is confirmed during fit review.
What are the typical space and clearance requirements?
Requirements vary by unit type. We review footprint, clearance, and access to ensure proper placement.
What power is required?
Standard electrical power is usually sufficient. Exact requirements are confirmed prior to installation.
Who handles delivery and setup?
SmartPod USA coordinates delivery, placement, and setup. No staff involvement is required.